Reach out to us for mediation services, training programs, mentorship, or consultancy.
Whether you are seeking mediation services, professional training, or mentorship, our team is ready to support you.
Weekdays: 8.00 am – 5.00 pm
Saturday & Holidays: 8.00 am – 12.00 noon
Meru Town – Novian Mall, First Floor (Behind Consolidated Bank)
For emergencies requiring immediate attention outside business hours, please call our emergency line: +254 723 954 415
Novian Mall, Meru Town
Behind Consolidated Bank
Available in building parking lot
Wheelchair accessible
Find answers to common questions about our services and contact process.
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call us directly.
While walk-ins are welcome at our offices, we recommend scheduling an appointment to ensure a mediator is available to meet with you and to allow us to prepare for your consultation.
For mediation inquiries, it's helpful to have a basic understanding of the nature of the dispute and the parties involved. For training inquiries, please have information about your background and training goals.
Yes, we offer virtual consultations via Zoom, Microsoft Teams, or phone for clients who cannot visit our offices in person.
Our primary working language is English, but we also have mediators fluent in Kiswahili and other local languages. Interpretation services can be arranged if needed.
Here's what happens after you reach out to us:
You reach out via phone, email, or our contact form.
We schedule a convenient time for your initial consultation.
We discuss your situation and determine the best approach.
We provide a customized plan and quote for services.
